support

We will explain what Petanco supports。

Table of Contents

Supported

If you purchase toppings、During use period、Our staff will help you solve the problem by email。

In the header menu of the admin screen, clickinquiry" will be displayed。

Go to the form from there、Please include the campaign ID you are currently under contract、Please submit your question。

We will contact you within one business day at the email address you entered.。

If you have any problems or questions, our staff will email you to help you resolve the issue.。

How to deal with it / Email (contact us within 1 business day)
Response time / Our business days 10:00 〜 16:00(Saturdays, Sundays, and holidays) System problems can be dealt even outside of hours。

For inquiries from participants, please contact us、Please handle it by yourself。

Please read the following documents carefully by our staff.、Please deal with any problems during the period。

Without understanding how this service works, we will not be able to respond to questions from participants.。Please perform a thorough simulation。